Reliable SMS and notifications that customers actually see
SMSFlow is a robust messaging platform for high-deliverability SMS, alerts, and two-way conversations. Monday Africa serves as the SMSFlow distributor, bringing it to market. As the SMSFlow distributor for Africa, we help every software vendor deliver scalable communications with strong deliverability and clear reporting.
Working side by side with each software vendor, the SMSFlow distributor localises routing, compliance, and analytics, enabling a software vendor to launch faster and with confidence. Brands and enterprises rely on a software vendor supported by the SMSFlow distributor to send time-critical notifications, one-time passwords (OTP), marketing campaigns, and service updates.
Whether you are a software vendor entering a new market, partnering with the SMSFlow distributor gives you the controls and visibility teams need.
What SMSFlow does
High-deliverability SMS
Route intelligently across carriers for speed, reliability, and cost efficiency, with automatic failover.
2FA & OTP
Generate and deliver one-time passwords via the messaging platform, with configurable expiry, retry, and throttling rules.
Two-way messaging
Enable replies for support, confirmations, and surveys; capture inbound messages and route to teams or systems.
Campaigns & segmentation
Build targeted broadcasts, schedule sends, and use templates; track clicks and conversions where supported.
Automation & workflows
Trigger messages based on events (such as sign-ups, orders, and incidents) and orchestrate flows, reminders, escalations, and follow-ups.
Analytics & reporting
Monitor delivery, latency, costs, and engagement by route, country, and campaign.
APIs & webhooks
Developer-friendly REST APIs, shortcode/long code support, and webhooks for delivery receipts and inbound messages.
Why SMSFlow + Monday Africa
Faster time to value
Best-practice templates for OTP, alerts, and service messages; quick integration guides.
Local expertise
Practical guidance on POPIA-aligned use, opt-in/opt-out patterns, and country routing nuances.
Channel ecosystem
Access to trained integrators for CRM, contact centre, e-commerce, and core systems.
Ongoing success
Adoption programs, A/B testing support, cost optimisation, and KPI tracking.
Common use cases
Security & access
2FA/OTP for login, step-up authentication, and transaction signing.
Customer operations
Order updates, delivery notifications, appointment reminders, outage alerts.
Marketing & loyalty
Promotional campaigns, segments and offers, win-back and renewal nudges.
Support & service
Two-way tickets, CSAT/NPS surveys, feedback requests, escalation notices.
Financial services
Payment reminders, fraud alerts, mandate confirmations, credit updates.
Security & compliance
Deployment & integration
At a glance
Category
Messaging platform (SMS, alerts, two-way)
Core strengths
Deliverability, OTP/2FA, automation, analytics
Ideal for
Security teams, operations, marketing, and customer support
FAQs
Get started
Ready to increase engagement and deliver messages that matter?